Privacy Policy

Last updated: 23 March 2026

EmailSignatures.au ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our email signature creation service.

1. Information We Collect

We collect information you provide directly to us when using our service:

• Personal details: Name, email address, job title, company name, phone number, and other information you enter into your email signature.
• Payment information: Payment details are processed securely by Stripe. We do not store your credit card numbers on our servers.
• Usage data: We may collect information about how you interact with our website, including pages visited and features used.

2. How We Use Your Information

We use the information we collect to:

• Generate and deliver your custom email signature
• Process your payment
• Send you order confirmations and setup instructions
• Respond to your enquiries and provide customer support
• Improve our website and services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Stripe: Our payment processor, to complete your transaction securely
• SendGrid: Our email delivery provider, to send your signature and order confirmations
• Legal requirements: When required by Australian law or to protect our rights

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information. All payment transactions are encrypted using SSL technology and processed by Stripe, which is PCI DSS compliant.

5. Data Retention

We retain your order information for the period necessary to fulfil the purposes outlined in this policy, including for legal and accounting requirements. Your email signature data is delivered to you and is not stored on our servers beyond what is necessary for delivery.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: [email protected]