What Is HEY Email?
HEY is a modern email service built by 37signals (formerly Basecamp). It takes a radically different approach to email with features like The Imbox, The Feed, and Paper Trail — designed to give you control over who can reach your inbox. HEY is popular among professionals who value privacy and a clutter-free email experience.
Step-by-Step: Add Your Signature in HEY
- Log in to HEY Email — Open hey.com in your browser and sign in to your account.
- Open Settings — Click the menu icon (☰) in the top-left corner, then select Settings from the dropdown.
- Go to Account & Billing — In the Settings panel, click Account & Billing to access your account configuration options.
- Find the Signature Section — Scroll down until you see the Signature toggle. Switch it to ON.
- Paste Your Signature — In the signature editor that appears, paste your pre-designed HTML email signature. You can also type a plain-text signature directly.
- Save Changes — Click Save to apply your signature. It will now be appended to all outgoing emails.
⚠️ Important: HEY has more limited HTML support compared to Gmail or Outlook. Keep your signature simple — avoid complex layouts, background images, or embedded JavaScript. A clean, table-based design works best.
Key Features for HEY Email Signatures
🔒 Privacy-Focused
HEY is built with privacy at its core. Your email data stays private, and the platform actively blocks invasive tracking practices common in other email services.
✨ Minimal Design
HEY's clean, distraction-free interface pairs perfectly with a simple, well-designed email signature. Less is more in the HEY ecosystem.
🚫 No Tracking Pixels
HEY strips tracking pixels from incoming emails. Keep this in mind — if your signature includes tracking elements, recipients using HEY won't trigger them.
How Signatures Work with HEY's Unique Features
HEY organises your email into three areas: The Imbox (important messages), The Feed (newsletters), and Paper Trail (receipts and confirmations). Your signature is appended to all outgoing emails regardless of which area you're replying from.
- Reply Later: When you use HEY's "Reply Later" feature to queue a response, your signature will still be attached when you compose the reply. No need to re-add it.
- Set Aside: Emails you "Set Aside" for later processing retain full signature functionality when you eventually reply to them.
- HEY World: If you use HEY World (HEY's public posting feature), your email signature does not appear on public posts — it only applies to private email replies.
Tips for HEY Email Signatures
- Keep it simple: HEY's HTML rendering is more limited than Gmail or Outlook. Stick to basic table layouts with inline styles.
- Avoid heavy images: Use small, optimised images (PNG or JPEG under 50 KB) hosted externally. HEY may not display oversized graphics well.
- Use web-safe fonts: Stick to Arial, Helvetica, Georgia, or other system fonts for consistent rendering.
- Test on mobile: HEY has excellent mobile apps for iOS and Android. Check your signature looks great on smaller screens too.
- Skip the tracking links: Since HEY actively blocks tracking, keep your signature links clean and genuine.
- Match HEY's philosophy: HEY users appreciate simplicity. A concise signature with your name, role, and one or two contact links is ideal.
💡 Skip the complexity: Want a signature that works perfectly in HEY and every other email client? Create your signature →